Privacy Policy

Last updated: June 2026

Metanoia Therapy & Wellness, LLC(“we,” “us,” or “our”) respects your privacy. This policy explains how we handle information collected through this website, metanoiatherapy.life.

Information this website collects

If you use our contact form, we collect the name, email address, phone number (if provided), and message you submit so we can respond to your inquiry. Like most websites, our hosting provider may also process standard technical data such as IP address and browser type for security and basic analytics.

Health information and scheduling

This website is for general information only. Please do not share protected health information (PHI) through the contact form, which is not a secure channel. Appointment scheduling, intake, payments, and any clinical communication are handled through our practice-management system, SimplePractice, within its secure, HIPAA-compliant Client Portal. SimplePractice’s handling of your information is governed by its own privacy practices and our Notice of Privacy Practices, provided to clients directly.

How we use your information

We use the information you provide solely to respond to your inquiry, schedule services, and provide care. We do not sell your personal information.

Cookies & analytics

This site uses minimal, privacy-respecting technology necessary to operate and to understand general traffic. We do not use advertising trackers.

Your choices

You may request that we update or delete the contact information you submitted through this website at any time by emailing jhayes@metanoiatherapy.life.

Contact

Questions about this policy? Reach us at jhayes@metanoiatherapy.life or (401) 360-6083.